As a chronic traveler, entering a new state and its dispensaries can be overwhelming sometimes. Coming into NM from NY and CA, I was prepared with cash and A LOT of questions for the staff (even on state legislation). Captain took excellent care of me with a menu tour, free/fresh smells, and the explanation of the local grow process. Upon deciding on the Live Resin disposable bar, I was high as the Cerrillos Hills! After a week or so, something went wrong with the mouthpiece (tbh, looking back, probably some user error involved)... I visited the True Luv team, where Cali, went above and beyond to help me exchange my goods for some more of that good-good! Service-oriented establishments seem fewer and farther between year by year, but happy to know where to go out in the mountains of New Mexico. Thank you Cali and Captain!